Support

myDailyTasks Support

Help for planning, sync, reminders, and Premium

Need help with planning, sync, reminders, widgets, App Lock, Apple Watch, or Premium?

Email support@mydailytasks.app with the details below.

Include These Details

Device type, such as iPhone, iPad, Mac, or Apple Watch.
OS version and app version.
A short description of what you expected and what happened.
For subscription help, tell us whether you have already tried Restore Purchases.
For sync issues, note whether iCloud is enabled for the app on each device.

Common Checks

Confirm iCloud is available and enabled for the app.Check notification permission before relying on reminders.Confirm the watch app is signed in to the same Apple Account.Restore purchases from Settings if Premium does not appear active.

My Budget Canvas And myBPhealth

In the unreleased version 1.1 Build 11 candidate, My Budget Canvas reminders are staged under Settings > Services and require review before tasks are added. You can disable the private CloudKit bridge or clear its staged records there. Medication and Blood Pressure Check connections are optional and can be removed from their Ritual configuration. Do not send health values, medication details, exported files, or private iCloud information to support unless strictly necessary.

Subscriptions

Premium Monthly and Premium Yearly are purchased and managed by Apple. Use Restore Purchases if access is missing, and use Apple's subscription management flow to review renewal or cancel at least 24 hours before the current period ends. Apple handles billing and refunds.